frequently asked


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5272 Auburn Blvd,

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(916) 332-9000

Find answers to common questions about our premium products for outdoor spaces, window treatments, lighting, flooring, wall coverings, and decorative hardware.

European Kitchen & Beyond showroom is located at 5272 Auburn Blvd. Sacramento, CA 95841  USA inside the OnlyContemporary plaza. Please see our full contacts below, or on Contact Us

Visit our showroom or contact us to discuss your remodeling needs. Our team will listen to your requirements and work with you to create a customized plan that suits your vision and budget.

Yes, we offer flexible financing options to help you achieve your dream home without compromising on quality.

We provide delivery services throughout Northern California, including Sacramento and the Bay Area, Monterey, Las Vegas.

Absolutely. Our team of certified professionals assists with interior design projects, helping you select furnishings, textiles, accessories, and surface treatments to create stunning, cohesive spaces.

Yes, we offer professional home staging services using premium furniture from Furnitalia to enhance your property’s appeal and attract potential buyers.

Our additional offerings include outdoor furniture from Vondom, window treatments from Hunter Douglas, lighting solutions from Eurofase and Slamp, flooring from Dekton and Garrison, wall coverings from York and Garrison, and pulls and knobs from Richelieu.

We provide customizable closet solutions from Pianca and Alf DaFre, including walk-in closets, wardrobes, and day wall systems. We also offer specialized laundry storage solutions from Idea Group.

Our bathroom offerings include top brands such as Idea Group, Badea, Aquabrass, Duravit, Hansgrohe, and Toto, providing elegant vanities, modern shower systems, stylish bathtubs, and sophisticated mirrors.

Yes, we offer premium outdoor kitchen solutions from brands like Urban Bonfire and OF Outdoor Kitchen, featuring durable and stylish countertops from Cosentino's Dekton and Silestone.

We offer a variety of kitchen solutions, including modern European designs from Bauformat, innovative storage solutions, and high-end appliances from Miele, Tulip Cooking, DCS, and Fisher & Paykel.

Customer Service is the foundation of European Kitchen and beyond's success. We want our customers to be delighted by their experience. 

If you are not happy with your purchase, please contact us directly so that we can resolve each issue to the best of our ability. Please feel free to email us at with any questionsIn order to ensure that each Customer fully understands our policies, please refer to them below. 



  •  Furnitalia Inc. (herein “Furnitalia”) requires from each customer (herein “Customer”) a cash deposit equal to 50% of the total purchase price for any special, custom, or built-to-order merchandise. 
  • The Customer must fully pay for any in-stock merchandise at the time of purchase. 
  • Final payment is due when Furnitalia notifies the Customer that their purchase is ready for delivery. 
  • Delivery arrangements will not be made until all merchandise is paid in full. 
  • Any Customer order cancellations must be made to Furnitalia management via phone or email within three (3) calendar days of the original order date. 
  • The Customer may also incur additional storage fees equal to $100 (US) per calendar month for any Customer merchandise remaining in Furnitalia’s custody beyond 30 days from the Customer’s first delivery notification. 
  • Any merchandise for which the Customer has not fully paid within 60 days of the first delivery notice will be considered abandoned. By signing the Terms & Conditions, the Customer agrees that Furnitalia is entitled retain all deposits and to liquidate any abandoned merchandise. 
  • PLEASE NOTE: Furnitalia does not retain full credit card information, so valid credit card details are required when paying via phone. Customer payments are also available via electronic invoice. 


  • ALL FLOOR MODEL SALES ARE SOLD AS IS. No warranties (expressed, nor implied) will apply to showroom sample items. 
  • Otherwise, in-stock or new merchandise may be considered for a return or an exchange upon approval by Furnitalia management. 
  • Customer must pay any related transportation costs in advance. Authorized returns are subject to a 35% restocking fee. 
  • Returned products must be received in new condition. Damaged or used products may incur an additional fee (up to the full-price). 
  • Refunds will be issued in the form of store credit valid only at Furnitalia unless approved in advance by Furnitalia management. 
  • Furnitalia will legally dispute any credit card chargebacks. The Customer must contact Furnitalia management to resolve any issues pertaining to any Furnitalia purchases.


  • All merchandise must be fully inspected when the Customer takes possession of it.
  • The Customer must sign a delivery receipt confirming that the merchandise was inspected (and its condition accepted) upon delivery. 
  • If any damage / error is found, please notify Furnitalia management before the delivery vehicle leaves.
  • If you find concealed damage after the delivery vehicle has left, you must notify store / salesperson within five (5) calendar days of delivery. You will be required to send photos and written details of any damage / error. 
  • Furnitalia advises the Customer to take a photo of each merchandise tag (typically on the bottom of each merchandise item) upon delivery for the Customer’s records. 


  • Delivery dates and lead times are estimates only (based on production schedules at the time of the order); therefore, they are subject to change. Lead times cannot be calculated (and production cannot begin) until some specific vendors first accept the order. 
  • Because of our vendors’ workflows, Furnitalia is not responsible for any production delays, nor any costs related to late deliveries. 


  • If a Customer waives delivery and transports merchandise themselves, they do so at their own risk.
  • Furnitalia is not responsible for any damages or injury to the merchandise, equipment, or persons: including (but not limited to) the vehicle, or any persons. No Furnitalia equipment or materials will be available for Customer use to move their merchandise. 
  • Furnitalia staff and personnel are not required to assist, and are not liable for any damages. 
  • Once the Customer (or their assistant) accepts their purchases (please see INSPECTION AND ACCEPTANCE above), 
  • Furnitalia holds no further liability for the condition of the merchandise. 


  • All warranty claims must be referred by the customer directly to Furnitalia management or sales personnel.
  • All warranty claims must include written details of the issue(s), photographs that support the warranty claim, and images of the manufacturer’s tag on the bottom of the warranted merchandise.
  • Furnitalia advises Customers to take photos of each merchandise tag upon delivery (typically on the bottom of each merchandise item) as they will be required by the warrantor for all claims.
  • Once a claim is submitted, the warrantor will contact the Customer directly. All decisions by the warrantor are final. 
  • Furnitalia is not responsible for warrantor decisions. Written warranty information is provided upon request.
* Subject to Change without Notice
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